Due to the custom nature of fine art printing, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery at [your email address].

Include:

                  • Your order number
                  • Clear photographs of the print
                  • Photographs of the packaging and shipping box

Because orders are shipped via USPS, documentation is required to file a claim when necessary. Once reviewed and confirmed, a replacement will be issued at no additional cost.

Lost Packages

If tracking shows your order as delivered but you have not received it, please contact USPS directly first using your tracking number. If a package is officially declared lost in transit, contact us and we will assist in resolving the matter.

Color and Print Variation

Slight variations in tone or color may occur due to differences in screen calibration and lighting environments. These are not considered defects. Each print reflects the character of the original photograph.

Packaging

Prints are shipped flat or rolled depending on size and are carefully protected to prevent damage during transit.

Questions

If you have any questions before placing an order, we encourage you to contact us. We are happy to assist you in selecting the right size and format for your space.

85focal Studio